Whispers Privacy Policy

Effective: March 30, 2025

This Privacy Policy explains how Southwind AI, Inc. ("Southwind AI," "we," "us," or "our") collects, uses, and shares your personal information when you use Whispers, our websites, and any associated software or services (collectively, the "Services").

If you live in the European Economic Area, United Kingdom, or Switzerland, local privacy laws may grant you additional rights. If those apply, we will comply with them.

This Privacy Policy does not apply to data we process on behalf of business customers using any enterprise or API offerings. Those relationships are governed by separate agreements.

1. Personal Data We Collect

We collect personal data ("Personal Data") as described below:

Information you provide to us

  • Account information: When you create an account, we collect your name, email address, password, and any other information you choose to provide.
  • User content: When you use Whispers, you may upload spreadsheet files for analysis. These files are processed solely to provide the service and are not accessed by us for any other purpose. We do not retain these files after they are removed from your account.
  • Communication data: If you contact us directly, we may collect your name, contact details, and the content of your message.

Information we collect automatically

  • Log data: This includes IP address, browser type, device type, date and time of access, and usage information.
  • Device and usage data: We collect data on how you use the Services, such as which features you interact with and how often.
  • Cookies: We use cookies and similar technologies to help operate and improve our Services. See our Cookie Policy for details.

Information from third parties

At this time, we do not use third-party vendors or receive information from external partners. If that changes, we will update this policy accordingly.

2. How We Use Personal Data

We use Personal Data only to provide and maintain our Services. This includes:

  • Delivering the core functionality of Whispers
  • Processing payments and managing subscriptions
  • Communicating with you about your account or updates
  • Preventing fraud or misuse of the Services
  • Complying with legal obligations

We do not use your Personal Data for advertising, profiling, or training AI models. We do not analyze the contents of uploaded files beyond what is needed to power the product.

We may use aggregated or de-identified data to understand general usage trends, but we do not attempt to reidentify individuals.

3. How We Share Personal Data

We may share your Personal Data in the following ways:

  • Legal reasons: We may share information if legally required, such as in response to a court order.
  • Business transfers: If Southwind AI is acquired or merged, your data may be part of the transaction.

We do not sell your personal data.

4. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal requirements. Spreadsheet files uploaded for analysis are permanently deleted as soon as you remove them from your account.

5. Your Rights

Depending on your location, you may have rights including:

  • Accessing the data we hold about you
  • Requesting correction or deletion
  • Objecting to certain uses of your data
  • Exporting your data

To exercise your rights, contact us at [email protected].

6. Children

Whispers is not intended for children under 13. If we learn we have collected personal information from a child under 13, we will delete it.

7. Security

We implement commercially reasonable technical, administrative, and organizational measures designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you provide to the Services. In addition, we are not responsible for the circumvention of any privacy settings or security measures contained on the Service, or third-party websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of the policy. Material changes will be communicated through the Services or by email when appropriate.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: [email protected]
Mail: Southwind AI, Inc. 131 Continental Dr Suite 305, Newark, DE, 19713 US